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Melanie Marcus, Chief Marketing & Customer Experience Officer, Surescripts, selected as 2023 Awardee

The Exceptional Women Alliance (EWA) announces the selection of 2023 awardee Melanie Marcus, Chief Marketing and Customer Experience Officer for Surescripts. With over 30 years of experience working at the intersection of marketing, technology, and healthcare, her role of "chief storyteller," helps people understand how technology unites our fragmented healthcare system. She also currently hosts Surescripts' award-winning podcast, There's A Better Way: Smart Talk on Healthcare and Technology.

Ms. Marcus has a robust background as a healthcare marketing, customer experience and strategic executive. She is a creative and visionary leader with a passion for building teams who deliver growth through innovations in brand, thought leadership, lead generation, sales enablement and customer engagement.

"We are thrilled to welcome Melanie with her rich background in marketing and passion for enabling people to excel. There are undeniable synergies between what she has accomplished over her career and the mission of EWA," said Larraine Segil, Chair and CEO of EWA. "We look forward to drawing from her expertise in our growing network of women!"

Melanie Marcus, Chief Marketing and Customer Experience Officer for Surescripts

"Surescripts pioneered the connectivity and exchange of information between healthcare organizations nationwide—and last year, we supported more than 21 billion exchanges of patient-specific clinical and benefit information," shared Frank Harvey, Chief Executive Officer of Surescripts. "Through collaboration and engagement across the Surescripts Network Alliance, Melanie has her finger on the pulse of the challenges our customers face and the opportunities we have to bring innovation and expertise to an extremely dynamic marketplace. It's outstanding to see her sharing her talents with EWA."

After earning her MBA from Boston University, Ms. Marcus built her career at McKesson, working in strategy, product, and marketing leadership roles for clinical decision support claims editing, case/disease management, and revenue cycle management software solutions. Before that, she held key roles in strategic planning and marketing for Sutter Health in Sacramento, California, and Mount Auburn Hospital in Cambridge, Massachusetts.

Today Ms. Marcus also holds Board seats with The Sequoia Project and The Brem Foundation to Defeat Breast Cancer. She also serves as the National Council for Prescription Drug Programs (NCPDP) Foundation's National Advisory Council Chair for the Role and Value of the Pharmacist.


The Exceptional Women Alliance (EWA) is an invitation only peer mentorship organization where high-potential, high-level Exceptional Women from across multiple industries are hand-selected and invested in, to grow, learn, share, and succeed. In addition to the achievement of significant success, the criteria for acceptance include character traits that are defining of the EWA Culture – Kindness, the Spirit of Generosity, Transparency, Gratitude and Willingness to Share their Networks. The Foundation is a powerhouse of peer-to-peer mentoring that provides guidance, deep connection, and leadership, propelling each woman to sustainable success - one woman at a time. The year-long program enables each member to be connected as alumnae for life in the ever-expanding EWA global network, as their fellow women leaders continue to move into positions of significance. Learn more at


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