Communicating During a Crisis: Influencing Others When the Stakes Are High
“I know I’m right, so why won’t they listen?!” This is the frustrated cry of every parent, business executive and government official who has tried to lead during...
Culture Shock: Surviving Five Generations in One Workplace
But I need me time! When faced with a young employee looking at her disappointedly after being told she needed to work over a holiday, author Dr. Joanna...